Real Questions From Real Contractors
No fluff. No runaround. Just straight answers so you know exactly what you're getting before you commit to anything.
Getting Started
Do I need to be tech savvy to use this?
Not even a little bit. That's literally why we exist. You will never be asked to log into a complicated dashboard, build an automation, or figure out any tech on your own. We build everything for you, test it ourselves, and hand it to you ready to go with a live walkthrough call. Your job is to run your business. Our job is to handle the tech.
How long does setup take?
Your system is live within 48–72 hours of your onboarding call. Here's exactly what that looks like:
Day 1: You book your onboarding call and fill out a simple intake form
Day 2: We build your entire system
Day 3: We test everything and schedule your walkthrough call
Day 3–4: Your system goes live and starts capturing leads immediately
Most clients have their first automated response sent to a real lead within the first week.
Do I need to sign a long-term contract?
No. Never. Every plan is month-to-month. You stay because the system is working and paying for itself — not because we locked you into something. We're confident enough in what we build that we don't need contracts to keep clients. Results do that for us.
What information do I need to get started?
Just the basics:
Your business name, address, and phone number
The services you offer and your service area
Your business hours
How you currently handle leads and missed calls
Access to your Google Business Profile if you have one
That's it. We handle everything else.
Do I need a website?
No. A website is not required to get started. Your automation system works completely independently. If you don't have one we make sure your Google Business Profile is fully optimized so customers can still find you and reach out easily. If you do have a website we connect your lead forms directly to your system so nothing falls through the cracks.
How It Works
How does the missed call text-back actually work?
When a customer calls your business and you don't answer they normally hang up and call the next contractor on Google. Our system changes that. The moment a call goes unanswered an automatic text goes out to that customer within 60 seconds. It's written in your voice — not a generic robot message — and it keeps them engaged until you're free to respond. Your main phone number stays exactly the same. Customers just get a response faster than they expected — and that's what keeps them from calling someone else.
What happens after the first text goes out?
This is where we're different from every cheap missed call tool out there. Most tools send one text and stop. Ours keeps working. If the customer responds you get notified instantly and can take over the conversation using the AI response cheat sheet we provide. If they don't respond the system follows up automatically. The lead stays in your pipeline so you always know who needs attention and who's already been handled. Nothing gets forgotten.
Will the automated messages sound robotic to my customers?
No — and this is something we take seriously. Every message is written in plain conversational language that sounds like it came from a real person at your business. We write them specifically for your trade and your tone. No corporate language. No obvious automation giveaways. Most customers have no idea the response was automated. They just think you have a really fast, professional team.
Does this work for estimates too or just bookings?
Both — and this is one of the most valuable parts for contractors. When a lead asks for an estimate the system captures their info, sends a response, and opens a conversation that leads directly to a booked estimate appointment — without phone tag. For Growth and Pro clients the follow-up sequence also automatically checks in on quotes you've already sent that haven't been responded to. Most contractors send a quote and never follow up. Our system does that automatically — which closes significantly more jobs.
What is the dedicated automation line and does it replace my number?
Your main business number stays exactly where it is — on your cell phone, with your existing carrier, completely untouched. We set up a separate dedicated line just for automations. This line handles all automated texts, follow-ups, and booking confirmations. The only setup on your end is a simple call forwarding rule — when a call to your main number goes unanswered it signals our system to send the text-back. Your carrier makes this a 2-minute setup we walk you through personally.
What is A2P registration and do I have to deal with it?
A2P (Application-to-Person) registration is a carrier requirement that makes sure your automated business texts get delivered properly instead of being flagged as spam. You don't have to deal with it at all. We handle the entire registration process as part of your setup. It takes us about 20 minutes and approval typically comes through within a few days. While registration is processing your entire system is already being built — so there's zero delay in your launch.
What if my client already has a business number and doesn't want to change it?
No problem at all — and this comes up often. Your main number stays completely untouched. We set up a separate automation line that handles all your follow-ups and text-backs in the background. Your customers see your business name when they receive messages. Your real number never changes. Most clients actually prefer this setup because their main number has zero risk and automations run cleanly in the background.
REVIEWS & REPUTATION
How do the automated review requests work?
Available on the Pro plan. After every completed job the system automatically sends your customer a text asking them to share their experience on Google. The message goes out when the job is fresh and they're still feeling great about your work — which is when customers are most likely to actually leave a review. No more awkward asks at the end of a job. Reviews come in consistently and automatically every week.
What if I get a bad review?
Bad reviews happen to every contractor eventually. How you respond matters more than the review itself. On the Pro plan every review — positive or negative — gets a professional AI-written response sent on your behalf. Positive reviews get a warm grateful reply. Negative reviews get a calm professional response that shows future customers you take your work seriously. Most contractors never respond to reviews at all. The ones that do consistently win more trust and more jobs.
How long does it take to see review growth?
Most Pro plan clients start seeing new reviews within the first 2 weeks. Significant rating growth typically happens within 60–90 days depending on your job volume. The more jobs you complete the faster your reputation grows. The system works in direct proportion to how busy you already are.
PRICING & VALUE
Why do you charge a setup fee?
Because setup is real work that takes real time. We spend several hours building your custom system, writing your messages in your voice, testing every automation, optimizing your Google Business Profile, and preparing your onboarding call. That work has value. The setup fee also means you have skin in the game from day one — clients who invest in proper setup see significantly better results than those who start for free and treat it as an experiment.
Is this really worth $297–$797 per month?
Let's do the math. The average electrical job is worth $800–$3,000. The average flooring job is worth $3,000–$12,000. The average roofing job is worth $8,000–$25,000. If our system recovers just one job per month that you would have lost to a missed call or slow follow-up — it pays for itself completely. Everything after that is pure profit. Most clients recover the full cost of their plan within the first week.
Can I upgrade my plan later?
Absolutely — and most clients do. A lot of contractors start on the Starter plan to get comfortable, see the results, then upgrade to Growth or Pro within 60–90 days. When you upgrade we build out the additional features and you never pay for the same setup work twice.
What if it doesn't work for my business?
No long-term contracts means you can cancel anytime. No fees. No runaround. That said — if you complete your onboarding call, have your system live, and actually use the tools we build for you, it works. The contractors who don't see results are almost always the ones who never completed setup or never forwarded their number. We're invested in your results. When your system works you stay. That's the only business model we're interested in.
SUPPORT
What happens after my system goes live?
We don't disappear after setup like most agencies do. Every client gets ongoing support for adjustments, message updates, and questions. If something needs tweaking — a message isn't landing right, you hired someone and need to update notifications, you want to add a new service — just reach out and we handle it. Pro plan clients also get monthly performance reports delivered automatically.
How do I reach you if I need help?
Call or text directly at 541-243-7015. We respond within 24 hours — Pro plan clients get priority response within the same business day. We also practice what we preach. If you text us our own system makes sure you're never left waiting and wondering.
What if my business grows and my needs change?
That's exactly what we're here for. As your business grows we expand your system — adding new automations, seasonal campaigns, referral programs, or more advanced pipelines. The system we build on day one is designed to grow with you.